Collections Developed and implemented back office infrastructure, and collection processes, for a growing non-standard credit business in the North West. This also introduced other methods of payment as alternatives to the mainstream banking networks. Business consultancy Consulted on non-standard credit strategy with a number of large service providers, and independent credit businesses. Mobile communications Developed a mobile and broadband communication product proposition for the non-standard credit market, where the mobile phone was provided under an MVNO business model. This gave lower income customers, who typically pay high prices with prepaid phones, the advantage of monthly contract rates with bundled minutes and texts, but with a unique product design.
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